Returns & Exchanges
At Best Router Accessories, we want to ensure your home network setup is perfect, which is why we offer a 30-day return policy for all hardware and mounting solutions. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges to get your connectivity back on track.
Return Process
- 1.Initiate Your Request
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the router accessories in their original packaging, ensuring all cables, screws, and instruction manuals are included to qualify for a full refund.
- 3.Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your RMA.
- 4.Receive Your Refund
Once our technical team inspects the returned hardware, we will process your refund to the original payment method within 3 to 5 business days.